

If an Answer is helpful, please click "Accept Answer" and upvote it. ) Outlook/Mac doesnt let you choose the folders to sync but, thankfully, the Drafts. Outlook (2016 for Mac) v15.14.2 still has this '0/1' sync problem (as attached) popping out every second on the Sync Status window, and I can see it is consuming bandwidth so it's not just a message glitch, but a real sync happening in the b/g. If I misunderstand your issue or there is any update, please feel free to let me know. Search Exchange under Login -> All Items and delete everything. I created a new folder, obviously only moved mails and sub-folders.

Please try to recreate your email account and using a complete new datafile to see if this issue could be resolved. AOL came up with another solution: using AOL Mail (accessed via Chrome on my PC), we renamed each of the folders shown in Outlook as Inbox sub-folders by hovering over the folder's name, clicking on the gear symbol, editing the name, and clicking save (we simply added 1 to the end of each folder's name). If everything can work fine in Online mode, I'm afraid that the key of your issue might indeed be related to the existed datafile. That basicly only gives me new items up to that point and goes back to not syncing. It's says sync pending then folder is up to date but nothing new appears unless I clear the mailbox cache.
#Outlook 2016 for mac moving items into other folders not syncing pro#
I have a user who is using a mac pro running. So, to confirm if the issue is related to your existed datafile, it is suggested to change to Online mode(File > Account Settings > Account Settings > Double click your email account > uncheck Use Cache Exchange Mode > restart your Outlook) and see if you can see all the emails in the mailbox normally. Outlook 2016 for Mac not syncing new items to inbox. Hi this issue only happen in this specific Outlook client? To confirm if your issue is related to this specific Outlook client, it is suggested for you to do the same tests on other Outlook clients and see if the issue has any difference.Īs I know, when using Exchange email account with online mode in Outlook client, Outlook will directly access emails from your mail server without caching to local data files.
